Configure Default IVR Profile
Navigate to Settings tab, click IVR
Profile... button on toolbar, the Default
IVR/Voice Profile dialog will be displayed.
FaxMind plays a pre-recorded Greeting voice
message to the caller when incoming call is picked up, and
waits 10 seconds for the caller to enter an extension which ends
with "#". If there's no entering digits, FaxMind
will begin to receive fax directly. If you have entered an
unexisting extension, the caller will receive a Warning
message. The call will be dropped after 3 failed
- Greeting voice file
Play a pre-recorded greeting/menu voice message to the caller. It
better not be more than 15 seconds long.
- User extension pressed, play:
FaxMind Server provides every user a special Virtual
Extension number for callers to send fax to the user
directly. When the caller enter (dial) a valid extension number,
play this voice message and then start to receive fax, which will
be automatically forwarded to the owner of the virtual extension
- Warning message
Play this message to the caller if he/she entered an invalid
- Enable Recording Voice message
FaxMind can be used as an auto-answer machine that allows the
caller to leave a message to corresponding users based on the
- Virtual Extension number:
By default, faxmind will start to record a voice message when the
caller presses "*#". For Modem, the default max. duration is 20
seconds, or ends when the caller pressed "#". For Diva Fax board,
there's no this limit.
- Before recording, play:
pre-recorded voice message to the caller before recording a voice
- In order to use this feature, make sure that your modem/fax
board is voice compatible.
- Voice files better not be more than 15 seconds long.