If you have a problem with FaxMind, please take a look at the
Help or Frequently Asked Questions in our website first, it
may already contain an answer to your question.
If you still have a problem with FaxMind and nothing else helps,
please Open a Support Ticket on our website or contact
us at: email@example.com
Please inform us about the following:
- Version (from About window)
- Specific model of your fax modem.
- Is there a Firewall or an AntiVirus software installed on your
- Operating system, including service packs and the third
installed if you know.
- Description of your problem (as much information as possible to
retrieve the problem). You can email us the error
images (screenshots) to help us address your
- Any additional information, which may help.
- We'll try to help you as soon as possible, usually within 4-12
If you have any comment or suggestion for the next releases,
please feel free to post them to us. Your feedback is important to
us in getting an idea of how to make our software the best product